Welcome to our Ask the Expert online resource. As a global central lab, we focus on providing comprehensive and specialty testing services. It is our job to intimately understand the latest testing methods and theories around new and specialized tests. This resource is designed to offer you a chance to ask our ACM-Pivotal experts questions on tests that might affect your study.

Our clinical expertise is global. Dr. John D’Souza is our Vice President, Medical Laboratory Affairs and Medical Director in the United States. Dr. Alan Craig is our Laboratory Director in Europe. They are available to answer any of your laboratory testing questions, from routine to esoteric.

Our medical experts perform 12 million tests each year, featuring more than 1,500 individual tests spanning all medical disciplines, including Pathology, Microbiology and Pharmacogenomics. To view our range of testing and analytical services, please click here.

Ask a Question

• When you post a question or comment, your e-mail address must be provided so our experts can respond via email. Please be assured, however, that your e-mail address will NOT be posted publicly on the site or provided to any third party.
• We will do our best to respond to your question within 3-4 business days.
• We may anonymously post your question and corresponding answer online to further educate other visitors to the site.
• You agree not to impersonate any other person or entity, whether actual or fictitious.